Adam Rohacs
                              arohacs@gmail.com

Summary:
Over 10 years as a systems administrator in the Technology industry, specializing in server and desktop administration, network/system security, and hardware break/fix. CompTIA A+ certified; strong knowledge base, thorough, tenacious problem-solver, and excellent soft skills; dedicated to systems functionality and effective interaction of technology and people.

Skills and experience overview:

• Managed Windows 2000 & 2003 Active Directory and group policies.
• Installed and configuring Windows server 2003, Windows server 2000 Windows NT, 2000, XP, 98, and 95, and Microsoft Office.
• Performed Windows 2000 to Windows XP desktop software migration, Upgrading, repairing, desktop/laptop imaging, deployment and hardware break/fix services.
• Installed and supported UNIX and Linux servers.   
• Installed and configured hardware and software firewalls, intrusion detection systems, ACL lists, firewall rules, and VPN clients.
• Designed and implemented backup, restore and other components of a disaster recovery system.
• Possesses a deep understanding of the security model and intrusion detection systems.
• Created and optimized scripts in Windows/Linux/Unix shell environments.
• Installed and supported virtual machines.
• Installed and configured Drupal, Wordpress, and Joomla CMS.
• Installed, configured and maintained shared web environments with cpanel and ssh.
• Configured and supported Macintosh software and hardware.

Education:
University of Illinois at Chicago, BA
Technology certification: COMPTIA A+

Career History
Select Remedy Staffing, June 2010 (contract)
LAN Administrator, Universal Computer Rental

• Supported the private LAN for ASCO Daily news during the 2010 American Society of Clinical Oncology convention.
  
• Provided network, print, file sharing, and wireless support for 15 newspaper staff and 15 freelance journalists over 6 days.
  
• Supported 8 printers, 18 windows desktop machines, 3 Mac desktops dedicated to publishing, various Mac and PC laptops, and various cellular devices.
  
• Met hourly with editor to review pending issues.
  
• Met daily with IT supervisor to review issues and coordinate break/fix support
  

 

U.S. Census Bureau, April 2010 – June 2010 (temporary position)
Enumerator

• Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.
• Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws.
• Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.
• Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.
• Complied with accuracy standards while maintaining high production rates.
• Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.
• Met daily with supervisor to review and submit work, and receive additional instructions.

 

Independent Technology Consultant, December 2008 – present

• Saved small business client over $300 in new hardware with technical support when vendor failed to resolve issues.
• Increased productivity of small business client by 50 percent through training of proper procedures and assessment of technology needs.
• Instructed real estate agent in the use of twitter, facebook, and concepts of social networking.
• Assisted and recommend solutions for DePaul School of Digital Cinema students (volunteer).
• Installed and configured Drupal, Joomla, and Wordpress CMS on ipower, bluehost, and hostgator shared web hosts.

 

KForce, November 2008 –December 2008 (contract)
IT Analyst – G-Tek Solutions

• Performed on-site LAN administration for LaSalle Leasing Solutions
• Remotely supported networks for various small business clients
• Installed and configured Windows XP desktop and notebook machines.
• Managed Microsoft server 2000/2003 network, Microsoft Exchange 2003 server.
• Managed various server software, including: GFI anti spam server software, GFI LANguard, Symantec backup exec, Microsoft CRM 3.0 and 4.0, VMware server, Microsoft ISA server.
• Installed and configured scanners, printers and mobile devices.
• Documented daily work log and monitored problem tickets.

 

Universal Information Solutions, July 2008 –September 2008 (contract)
LAN Administrator: BMO/Harris Bank

• Performed Windows 2000 to Windows XP desktop software migration for three downtown Chicago Harris Bank sites.
• Performed on-site support for two bank conversions in Reedsville, Wisconsin.
• Provided second day support for Windows 2000 to Windows XP desktop software conversion.
• Provided LAN Admin support to EDS Corporation
• Utilized Remedy trouble ticket system to track issues and communicate with users.
• Installed Active Directory print queues and IP Printers and modified AD as needed.
• Provided support for Lotus Notes to Outlook 2003 email conversion

 

Atlas Software Technologies, April 2007 – May 2008
LAN Administrator

• Created and implemented network solutions and supported more than 120 users on 6 sites.
• Improved efficiency by providing seminars and training for non-technical users on topics including email/spam, Computer security, and network security.
• Saved clients over $10,000 by upgrading and repurposing retired server and desktop hardware.
• Improved efficiency by 20% for all clients by optimizing servers.
• Increased email efficiency by 50% by optimizing GFI software and Barracuda spam gateway.
• Increased personal efficiency by 50% through network management software.
• Increased security of clients by connecting two sites with point to point VPN.
• Protected client networks by optimizing Watchguard, Cisco PIX, and Sonicwall firewalls.
• Installed and configured Windows 2003, Exchange server 2003, Microsoft CRM, Linux server, Windows XP, OS X

 

Bravo Technical Resources, March – April 2007  (contract)
Field Technician: AON Corporation
Performed in-building move. Responsibilities included: breakdown, inventory, and install of desktop computers, peripherals, and network printers

 

Technical Source, August 2006   (contract)
Field Technician: Department of Homeland Security
Performed site-to-site move of desktop computers and peripherals. Responsibilities included: breakdown, inventory, and installation of desktop computers, peripherals, and network printers.

 

Interface Computer Communications, 2002 – 2003   (contract)
Field Technician – Chicago Public Schools

• Performed configuration, rollout and telephone support of 1200 new laptop computers for Chicago public schools clinicians for social services and healthcare reporting with proprietary software.
• Increased efficiency by training special education support personnel on phone support techniques, scenarios, and problem troubleshooting; wrote instructional procedures to be used going forward.
• Installed new desktop machines and upgraded hard disk and memory on current machines for payroll clerks in over 100 schools.

Chicago Board of Education, Chicago, IL, 2002 – 2006
Substitute Teacher

• Taught all levels from Kindergarten to 8th grade.
• Taught special needs students in groups and one-to-one.
• Assisted assigned teachers with general duties.
• Implemented and augmented preexisting lesson plans.
• Created and implemented classroom curriculum when no lesson plans were available or were incomplete.
• Used classroom technology to present material to students.

 

The Boston Consulting Group, 1998 – 2001
LAN Administrator

• Supported and configured: Novell Netware, UnixWare, Windows NT, and Linux servers
• Installed and monitored Compaq server hardware, Oracle database, and dialup modems.
• Created backup procedures and configured Backup exec software and DLT tape changer.
• Trained non-technical users; applied patches for Y2K compliance.

 

Professional Consulting Services, 1997 – 1998
System operator – GATX
Monitored weekend backups, production, and print jobs on AIX, AS/400 and VMS systems; monitored tape drives and prepared reports and documentation for following shift.
 

 

University of Illinois at Chicago, IL, 1995 – 1997
Support Technician:

• Analyzed and repaired computer hardware and software on two campus networks.
• Provided technical support to university faculty, staff, and students.
• Monitored software sales and provided end user technical support
• Monitored AIX Unix print queues and performed UNIX account creation and maintenance.